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Privacy Policy

Let's hear it!

Our customer service is available from

Tuesday to Saturday, 10:00 AM – 6:00 PM and Sunday, 12:00 PM – 5:00 PM.

You can also call us on T +31 10 223 05 35.

Mascolori BV, located at Nieuwe Binnenweg 116, 3015BE Rotterdam, is responsible for the processing of personal data as shown in this privacy statement.

Contact details: https://mascolori.nl/

Nieuwe Binnenweg 116, 3015BE Rotterdam

31 10 223 05 35

Sywert is the Data Protection Officer of Mascolori BV. He/she can be reached via sywert@mascolori.nl

Personal data that we process
Mascolori BV processes your personal data because you use our services and/or because you provide this data to us yourself.

Below you will find an overview of the personal data we process:

  • First and last name
  • Sex
  • Date of birth
  • Address data
  • phone number
  • E-mail address
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
  • Internet browser and device type
  • Bank account number

Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us at info@mascolori.nl , we will delete this information.

For what purpose and on what basis do we process personal data?
Mascolori BV processes your personal data for the following purposes:

  • Handling your payment
  • Sending our newsletter and/or advertising brochure
  • To be able to call or email you if this is necessary to provide our services
  • To inform you about changes to our services and products
  • To offer you the opportunity to create an account
  • To deliver goods and services to you

Automated decision making
Mascolori BV does not make decisions based on automated processing on matters that could have (significant) consequences for people.

How long we keep personal data

Mascolori BV does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected.

Sharing personal data with third parties
Mascolori BV shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. We enter into a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Mascolori BV remains responsible for these processes. In addition, Mascolori BV provides your personal data to other third parties. We only do this with your express permission.

Shopify for payments
Klaviyo for sending newsletters
Klaviyo for sending automated emails
PostNL for physically sending the order

Cookies, or similar techniques, that we use
Mascolori BV uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Mascolori BV uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preference settings are remembered. These cookies are also used to ensure that the website works properly and to optimize it. We also place cookies that track your surfing behavior so that we can offer customized content and advertisements.

You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.

For an explanation see: https://veiliginternetten.nl/themes/situation/cookies-wat-zijn-het-en-wat-doe-ik-ermee/


View, adjust or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by Mascolori BV and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@mascolori.nl .

To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.

Mascolori BV would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data:
Mascolori BV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@mascolori.nl

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