Exchange and return

Let's hear it!

Our customer service is available from

Tuesday to Saturday, 10:00 AM – 6:00 PM and Sunday, 12:00 PM – 5:00 PM.

You can also call us on T +31 10 223 05 35.


With us, exchanges and returns are free!

If, for whatever reason, you are not satisfied with an item, you can return it to freepost number: 20225 3020VB Rotterdam.
The return period is 100 days. We will refund the money as quickly as possible and you can expect it to be back in your account no later than 5 days after receipt of the return.

Please indicate on the provided return form whether you want to exchange or whether you want your money back.

You can of course also return the Mascolori products to the store, the store address is:

Mascolori Store
Nieuwe Binnenweg 116
3015BE Rotterdam

Sign up for
news the latest Mascolori news exclusive parties

Thank you for your subscription